Problem:
Loud noise/other abnormal transmissions from the microphone
The Bluetooth microphone's Voice is low
Solution:
1. Please check if the microphone is blocked by foreign objects. If so, clean the microphone
2. Check if the Bluetooth earphone has enough power
3. Check the earphone firmware version and upgrade to the latest version
4. Check whether there are strong interference sources in the environment where the Bluetooth earphone is used, such as other signal interference in the environment (train, airport, intersection, densely populated places, etc.)
5. Check the network environment, switch the network, switch the Bluetooth again
6. Cross test - try changing phone
If the issue persists, take the earphones and proof of purchase to an authorized realme Customer Service Center for assistance.