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Currently, not all mobile phones or dialer software support the function of answering phone calls while playing games. This feature may not be supported due to system or dialer software limitations.
Currently, in "Games" app, only below types of dialer software on mobile phones support answering calls while playing games:
Google dialer software: com.google.android.dialer, requiring a version number above 52.
Article Reference
Official Realme documented guide #2242447
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