realmeparts

Phone NFC can't read the physical card or reading card is insensitive

5,957 views
20 likes
Official Source
phone

If your phone is unresponsive or insensitive when NFC reads the physical card, you can troubleshoot as follows:

Make sure NFC is turned on. 

Please pull down the notification center to confirm that the NFC switch is turned on.


Please adjust the reading method and distance.

When reading the card, please align the NFC sensing area of the phone (generally the upper area on the back of the phone) with the card. If there is no response or insensitivity, please adjust the sensing position and height of the phone (it is recommended that the phone be 1-2 cm away from the card).


Please install and set up the card reader apps

Please make sure your phone has installed the apps that can read NFC cards.


If the above methods do not solve your problem, it is recommended that you back up your data and go to the nearest realme customer service center for testing.



Article Reference

Official Realme documented guide #2059683

View on realme.com

Related Topics

#realme phone NFC not working#phone NFC not reading card#fix NFC issue in android#tap to pay not working android realme#how to fix NFC not reading card on realme phone

Was this article helpful?

Your feedback helps us improve our support content.

Still need help?

Explore more articles or contact our customer support team for personlized assistance.

Visit Support Hub