Problem phenomenon:
The phone prompts that the phone too hot or cold, and it will stop working or turn off some features like personal hotspot.
Cause:
To improve the safety of phone use, the system will detect the temperature of the hardware around the phone.
When the temperature exceeds or falls below the reasonable range of use, the phone will prompt that the phone is too hot or too cold, and it will turn off some features or stop working.
Solution:
1. If it is used in an environment where the temperature is too low or too high, this prompt appears as a mechanism for the self-protection of the phone, and it can continue to be used after the temperature returns to normal, which is a normal phenomenon.
2. If this prompt still shows when using it at room temperature, it is recommended that you back up your data in advance, bring your purchase certificate, and go to the nearby realme Service Center for testing.