Solutions:
1. Abnormal video resources: Check whether other video resources have this phenomenon. If only a single video file is abnormal, it may be a single resource abnormality. Please change other resources to play.
2. Network abnormality: It may be that the network is unstable, resulting in no response from the server for a long time. It is recommended to change to another network or log in using a Wi-Fi network.
3. Abnormal app version: If this phenomenon occurs after opening or updating the application version after the first installation, it may be because the application version is abnormal. It is recommended that you contact the customer service of this software for feedback or you can try to download the low-level application through other channels.