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Insufficient memory or Abnormal TV software.
1. Please turn off the TV and unplug the TV power cord, wait for 2 minutes, and then plug it back in.
2. Please refer to How to clear APP data in realme TV？ and [realme Smat TV]How to clear cached data? to clear cache and data
3. Please refer to How to reset realme Smart TV? to restore the TV to factory settings.
Article Reference
Official Realme documented guide #2242634
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