realmeparts

When the bluetooth earphone is paired to the phone, the sound is low

4,314 views
4 likes
Official Source
audio

Problem phenomenon: 

The sound of the Bluetooth earphone is very low when connected to the phone, and it is the same when turned to the maximum.


Solution:

Please refer to the following situation to confirm:

    1. Please try to delete the pairing on the phone and try the pairing again.

    2. Please try to reset the earphone

    3. Replace other phones to confirm whether the phone is abnormal. If the non-realme machine alone is abnormal, please report it to the corresponding phone.

    4. Please try to turn off the absolute volume function.

        a. Enter Settings > About Phone > Enter "Version Information", click "Version Number" 7 times, and it will prompt you have entered the developer option.

        b. Enter Settings > Additional settings > Developer Options > Enable absolute volume function, turn off "Enable absolute volume function".

        c. After disconnecting the Bluetooth headset, delete the pairing and re-pair it.


If the above does not solve the problem, please visit the Service Center for testing.


Article Reference

Official Realme documented guide #2070245

View on realme.com

Related Topics

#bluetooth earphone volume issue#how to fix low volume issue#bluetooth earphone paired but sound is low#paired earphone sound is low#low volume in bluetooth earphones

Was this article helpful?

Your feedback helps us improve our support content.

Still need help?

Explore more articles or contact our customer support team for personlized assistance.

Visit Support Hub