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Phone Support

Browse all troubleshooting guides, tips, and tutorials specifically for Realme Phone devices.Page 10 of 29

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1401 Articles Found

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#2055482

How to check if you are using mobile data or WiFi

Know how to check if you are using mobile data or Wifi

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#2057785

The phone heating when using Multi-Screen Connect

It is normal for your phone to heat up when using Multi-Screen Connect. This is because the phone is working harder to process the data that is being transferred between the two devices.

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#2242612

realme Student Program

Step-by-step guide to troubleshoot and solve common issues with your Realme hardware and software.

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#2239632

AI Snap mode feature

The self-developed Centrino flash engine combined with OIS optical image stabilization allows for up to 30 continuous shots per second and a shutter speed as fast as 1/10266s, capturing the beautiful moments in life.

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#2261861

realme GT 8 Pro Detachable Camera Decoration Replacement Guide

Follow this guide to freely remove and install your preferred decorative ring (Deco).

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#2043596

What is Device Administration and what are its pros and cons

Device Administration grants apps special permissions to manage and configure devices. This includes setting policies, wiping data, and installing applications. It's commonly used by organizations to secure and manage employee devices.

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#2057370

What is an antenna strip and its effect?

Antenna strips are components used in smartphones to improve wireless signal reception. They are often located on the edges of the device and can vary in design and placement depending on the specific model. Here's some general information

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#2060716

Why is the floating window not displayed after turning on In-ear monitoring?

There are a few reasons why the floating window might not be displayed after turning on In-ear monitoring:

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#2139931

realme UI Tips & Tricks: Smart Notification Suggestion

To turn on "Smart Notification Suggestion" in your realme phone, follow these steps along with snapshots

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#2051747

Phone hangs when switching to multiple users mode

There are a few possible reasons why your phone might freeze when switching to multiple-user mode

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#2079735

How to view photo details in realme phone

o view the details of a photo taken on your realme phone, follow these steps:

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#2053305

Picture color is abnormal when using the flash to take pictures?

When the color in pictures appears abnormal when using the flash, there are several potential reasons for this issue. Here are some common factors and troubleshooting steps:

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#2068392

There is a current sound when playing a game

There are a few possible reasons why you might be hearing a current sound when playing a game.

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#2060722

Display color abnormal when using DC dimming

DC dimming can cause color distortion on some displays, particularly at low brightness levels.

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#2081887

Introduction to caption preferences

Caption preferences are settings that allow you to customize the way captions are displayed on your device. These settings can be changed to make captions easier to read or to fit your personal preferences.

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#2043492

What are the practical uses of a 90Hz screen

A 90Hz screen offers a smoother and more responsive gaming experience. The higher refresh rate reduces lag and motion blur, making games feel more immersive and enjoyable.

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#2088484

After enabling memory expansion, the available running memory does not increase

Enabling memory expansion allows a portion of your storage space to be used as additional RAM when the system's physical RAM becomes insufficient.

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#2178283

How to adjust a dedicated RAM for games

Know how to adjust a dedicated RAM for games

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#2166898

How to use Auto zoom in realme phones

Path to using auto-zoom in realme phones: Open Camera > Street Mode > Auto Zoom.

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#2243787

Hyper Vision AI Chip

The "Hyper Vision AI Chip"usually refers to AI chips or chip-related technologies applied in the field of vision, with high-performance computing and processing capabilities for visual data.

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#2080955

Introduction to Common Symbols of Calculator

Know common symbols of Calculator in your android phone

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#2055974

What are the conditions to use 5G network?

To use a 5G network, there are several conditions and requirements that both users and network providers must meet. Here are the key conditions to use a 5G network:

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#2077514

How to change the dual clock's Usual residence

Know how to change the dual clock's Usual residence

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#2085372

How to use Select to speak

Select to Speak is a feature on Android devices that allows you to hear text read aloud. To use Select to Speak, you need to turn it on in your device's settings. Once it is turned on, you can select any text on your screen and it will be read aloud to you.

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#2080944

How to add Schedule downtime in Sleep Capsule

Sleep Capsule, a sleep tracking and improvement app, allows users to set a downtime schedule to minimize distractions and promote better sleep habits. Here's settings on how to add schedule downtime in Sleep Capsule.

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#2077589

How to use the Level in the compass App?

To use the level on your realme phone, open the Compass app and tap Level. Then, place your device on a flat surface and the app will display a green screen if the surface is level and a red screen if it's not.

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#2056007

Why can 4G cards use 5G services

4G cards can also directly use 5G services and display 5G icons, but the speed will be limited, and you need to consult the operator for details; after applying for the 5g package,

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#2242580

How to Identify Original realme Charger or Adapter Easily

Know how to identify an original realme charger or adapter with simple checks like build quality, logo, serial number, and safety features to avoid fake products.

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#2242633

Why Android device comes preoccupied with System memory

Know why the Android system memory occupies storage space, including OS files, pre-installed apps, and system data that reduce available phone storage.

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#2174987

Phone WiFi issue collection

If you meet WIFI issues, don't worry. You can troubleshoot according to the specific fault phenomenon. Follow the below link to troubleshoot your phone WiFi issues.

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#2053366

When the phone is turned on for the first time, it prompts that the battery is low

This is a common prompt that occurs when the battery of the phone is not adequately charged. It is recommended to connect the phone to a charger and allow it to charge fully before using it.

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#2176677

Phone mobile data network issue collection

Here are some common issues and solutions that might help:

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#2053424

After the phone automatically turns off the screen, it's unlocked without a password within 5s

This function is to avoid the problem of needing to enter the password repeatedly in a short time.

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#2056331

How to set prompt sounds

To set prompt sounds on an Android device, you can follow these general steps.

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#2076330

What if I forget the lock screen password of a Sub user or Guest mode

If you forget the lock screen password of a sub-user or guest mode on your Android device, there are a few steps you can take to regain access:

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#2060684

How can I prevent mistouch in landscape mode?

Preventing mistouches in landscape mode on a touchscreen device, such as a smartphone or tablet, can improve your user experience. Here are some tips to help you avoid mistouches:

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#2239630

realme 15 Pro/15 5G AI Party Mode

Capture perfect low-light party portraits with realme's AI Party Mode on the 15 Pro/15 5G. This AI-powered feature brightens low-light shots, enhances skin tones, and adds dynamic lighting effects for stunning, vibe-filled party photos and videos.

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#2073892

Introduction of Phone Manager Optimization function

Phone Manager Optimization is a feature that helps users to improve the performance of their phones. It does this by optimizing the phone's settings, clearing out unnecessary files, and freeing up memory.

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#2066744

How to fix Slow Game loading on Android

Fixing slow game loading on Android can be a bit of a troubleshooting process. Here are some steps you can follow to improve game loading times on your Android device:

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#2192025

How to set an alarm on specific date in calendar

Step-by-step guide to troubleshoot and solve common issues with your Realme hardware and software.

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#2068429

Why does not face unlock work when wearing a mask?

When you wear a mask, it can interfere with the sensors and algorithms, making it difficult for your device to accurately map your face.

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#2080893

How to use Heart rate measurement

Using heart rate measurement typically involves monitoring your pulse to determine the number of heartbeats per minute. Here's a general setting method on how to measure your heart rate

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#2129762

How to use Quick Return Bubble

To use the Quick Return Bubble, simply tap on the bubble icon on your screen. This will take you back to the previous app or screen you were using

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#2081878

Introduction to Color Correction of accessibility

In the context of accessibility, color correction is important for ensuring that people with visual impairments can access and understand information.

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#2057784

Bluetooth tethering failed

When Bluetooth tethering fails, it can be frustrating, but there are several steps you can take to troubleshoot and potentially resolve the issue.

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#2270006

No sound or low volume during calls

Abnormal audio during calls is usually caused by environmental interference, blocked parts, or settings. You can follow the steps below to troubleshoot and quickly restore clear call quality.

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#2259128

realme UI 7.0 Smart Sidebar

Smart sidebar, customizable to your liking

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#2081873

Calculator fails to switch to scientific calculator

There are a few reasons why your calculator might fail to switch to scientific calculator. Here are some of the most common causes.

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#2186532

Nature Tone Display feature

The Nature Tone Display feature on realme enhances your viewing experience by adjusting color temperature and brightness to produce more natural colors.

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#2059689

Bluetooth and Wi-Fi are used at the same time, how to speed up internet and bluetooth transmission

There are a few things you can do to speed up internet and Bluetooth transmission when both are used at the same time:

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