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Phone Support

Browse all troubleshooting guides, tips, and tutorials specifically for Realme Phone devices.Page 5 of 29

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1401 Articles Found

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#2241916

Mini Capsule 3.0

Step-by-step guide to troubleshoot and solve common issues with your Realme hardware and software.

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#2242675

What are the benefits of upgrading realme UI version

Step-by-step guide to troubleshoot and solve common issues with your Realme hardware and software.

431
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#2242427

Call History Storage Limit on Realme Devices

To view older call history, sign in to your Google account for synchronization. realme phones do not set a fixed limit on call records — storage depends on available internal memory.

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#2242641

Touch screen is not working when playing games

Step-by-step guide to troubleshoot and solve common issues with your Realme hardware and software.

433
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#2242611

Alarm Clock Icon Appears in Status Bar Without Setting?

Alarm icon may appear due to third-party app permissions. It doesn’t affect usage—identify or uninstall the app, or close processes via Settings to remove it.

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#2242655

Does realme device have voice changer feature

Step-by-step guide to troubleshoot and solve common issues with your Realme hardware and software.

439
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#2077507

How to share the number of early sleep days

Know how to share the number of early sleep days

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#2242524

Theme resources are not compatible with new versions of apps such as Google Keyboard, Google Message , Google Contacts, Snapchat and Instagram

Step-by-step guide to troubleshoot and solve common issues with your Realme hardware and software.

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#2242636

Mobile data frequently disconnects and reconnects

Step-by-step guide to troubleshoot and solve common issues with your Realme hardware and software.

451
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#2243349

How to turn on/off Global Search

Step-by-step guide to troubleshoot and solve common issues with your Realme hardware and software.

457
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#2260378

realme UI 7.0 Predictive back gesture

Predictive back gesture is an operational animation that allows users to preview the content of the previous page when performing a swipe-back gesture.

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#2261855

realme GT 8 Pro AI Composition Master

AI turns you into a professional photographer in seconds

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#2060662

Why are there gaps on the top of some phone protective films

Because there is a sensor inside this area, in order to avoid the protective film from affecting the normal use of the sensor, the gap is made to avoid the sensor.

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#2242589

What is VoNR Feature

VoNR (Voice over 5G) enables high-quality voice calls on 5G standalone networks with faster call setup, lower latency, and no switch to 4G during calls.

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#2242943

No ringtone for incoming calls, short ringing time, low ringtone

Step-by-step guide to troubleshoot and solve common issues with your Realme hardware and software.

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#2242527

SN on packaging box does not match the SN in phone

​The SN on the mobile phone's outer packaging box does not match the serial number in the phone settings, leading to the belief that the device is a refurbished unit.

489
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#2242433

Phone makes sound when shaking the phone

Know why your realme phone makes a sound when shaken and how to fix it. Check buttons or sim card slots, and check hardware issues quickly.

489
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#2280552

realme UI 7.0 Quick Settings

New realme UI 7.0 introduces the following improvements to Quick Settings:

490
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#2242993

What is IMEI

Step-by-step guide to troubleshoot and solve common issues with your Realme hardware and software.

493
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#2280580

realme UI 7.0 MEOWKUKU Theme

realme UI 7.0 adds a new "MEOWKUKU" theme wallpaper, always-on display style, and icons, offering a variety of styles to choose from and easily create your own unique brand style.

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#2270873

AI Edit Genie 2.0-AI LightMe

AI LightMe helps you customize your lighting effects. Style polished in a prompt, fitting scenarios flawlessly

502
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#2242525

Premium SMS services

​Premium SMS (or 19 SMS/MMS) services are information or entertainment services or downloads for your mobile phone or mobile-enabled device.

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#2242523

Browser Notification Bar Showing Cleanup, AI Chat, Status Saver And Scan Code

Browser notification bar showing Cleanup, AI Chat, Status Saver, or Scan Code? Know why these shortcuts appear and how to manage or disable them.

506
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#2242492

How to Check the Android Security Patch

Know how to check the Android security patch level on your phone. Find the security update date easily from system settings in a few steps.

506
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#2242342

Duration of the lock when the password is entered incorrectly

Step-by-step guide to troubleshoot and solve common issues with your Realme hardware and software.

512
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#2043496

Delay in prompting when incorrect Wi-Fi password is entered

This prompt delay occurs because the device attempts to establish a connection with the Wi-Fi network using the provided credentials

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#2260386

realme UI 7.0 Smart Album Classification

realme UI 7.0 will also automatically categorize pictures in multiple dimensions based on algorithms and generate an image collection.

523
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#2242520

Dynamic Button Usage

Double-press the power button to quickly launch a selected function or app, helping you access common tasks instantly without navigating through menus.

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#2242952

Phone drains battery fast in sunlight/outdoors

​In bright outdoor light, your phone automatically boosts the screen brightness to the maximum level so you can see clearly. Please refer to the following suggestions to optimize your experience.

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#2242410

How to clean leather back cover material

Know how to clean leather back cover material safely and effectively without damaging the surface. Simple care tips explained.

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#2241878

NFC tap payment failure instructions

Experiencing NFC tap payment failures on your realme phone? Know how to troubleshoot and fix NFC payment issues, including how to enable NFC, update payment apps, and ensure your device is properly configured for tap-to-pay transactions.

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#2242588

How to set Auto answer calls when connected to external audio device

Know how to enable auto-answer calls when using a Bluetooth or wired headset on your phone for hands-free calling and convenience.

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#2042514

What is Exposure compensation

Exposure compensation is a camera setting that allows you to override the camera's automatic exposure settings. It lets you manually increase or decrease the brightness of an image to get the desired exposure.

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#2242708

Phone drains battery fast when using Internet

Step-by-step guide to troubleshoot and solve common issues with your Realme hardware and software.

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#2242024

How to enable or disable inbuilt app

Know how to easily enable or disable inbuilt apps on your realme smartphone. Follow the given setting path to turn off or remove pre-installed apps to save storage or reduce distractions. Follow simple steps in the settings for optimal app management.

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#2084100

After deep cleaning of process manager, some system apps will auto launch

This is because some system apps are designed to launch automatically when your phone boots up or when you unlock your phone. If these apps are disabled, they will not be able to launch automatically.

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#2081882

How to change magnification type

Know how to change magnification type

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#2242528

How to use Extend unlock on your realme phone

​Extend unlock is the new name of Smart lock feature provided by Google Android. Extend Unlock keeps this device unlocked when it's with you.

551
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#2242604

What is turbocharged touch sampling rate

Know what turbocharged touch sampling rate means and how it boosts gaming performance on realme devices.

553
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#2256396

realme 15T 5G equip 80W charging adapter

Step-by-step guide to troubleshoot and solve common issues with your Realme hardware and software.

555
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#2242470

Mobile network and Wi-Fi icons not displayed in the status bar

Mobile network or Wi-Fi icons not showing in the status bar? Know common causes and solutions to restore signal and internet indicators.

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#2060714

Screen protection film is not full

The screen protection film may not fully cover the screen due to the curved edges of modern smartphones. This is to prevent the film from peeling off or interfering with the phone's functionality.

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#2242661

Phone or Pad stuck on logo page

Step-by-step guide to troubleshoot and solve common issues with your Realme hardware and software.

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#2243182

Characters do not display or display incomplete on phone screen

Step-by-step guide to troubleshoot and solve common issues with your Realme hardware and software.

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#2077512

When the phone is cloned, the old and new phones cannot be connected

If the old and new devices cannot be connected or the connection fails when the phone is cloned, you can follow the steps below:

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#2242688

How to reset Camera Setting in realme Phone

Step-by-step guide to troubleshoot and solve common issues with your Realme hardware and software.

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#2242412

Cannot save contacts to SIM card

Cannot save contacts to your SIM card? Know common causes like storage limits and permissions, plus easy fixes to resolve it.

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#2242242

Mini Capsule 2.0

Mini Capsule 2.0 is an upgraded realme feature that displays quick notifications, charging status, alerts, and useful information around the camera cutout.

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#2063616

The end of the panoramic photo is lost

There are a few reasons why the end of a panoramic photo might be lost.

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#2242146

realme GT 7/7T Eye-friendly screen and Dimming method

The realme GT 7 and GT 7T come with eye-friendly screen technologies including Eye Comfort Mode, low-brightness dimming, and advanced PWM/Flicker-free dimming for reduced eye strain.

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